ABB Infoservice

Features ABB Infoservice

Now you can supervise your ABB robots easily from a mobile app.
Stayinformed about your robot’s most important events with just a few swipes.
Ifyou have any questions or concerns, you have the option to chat with aspecialist directly through the app.
With ABB Infoservice, you receive instantaccess to operating status, records of service interventions, and an overviewof your robots and accessories that suit them all in one place.We continuously monitor all events related to your robots.
ABB Infoservice will always notify you, so you will never miss any crucial information.
We arealways happy to help you detect a potential defect and eliminate it via chat.You decide whether you want to handle the repair yourself or request theassistance from the ABB service department.In case of an urgent problem, receive non-stop service support by confirming a Hotline intervention request directly through the app.
You can view detailsabout your ABB robots in the My Robots section.
Have you discovered anideal accessory for your robot?
Just select the offer that interests you andsend us a non-binding inquiry.Servicing industrial robots has never been simpler!Contact your sales representative today to take advantage of all the benefitsABB Infoservice has to offer.Functions:Events - information channel of the Digital Service• Chat (including images and videos)• Connected Services• Information• News• HotlineCases - records of all service interventions• Documents• Used spare parts• Hours workedMy robots - device list• Overview• Notes• Mechanical units• DocumentsAccessories - offer of the most requested accessoriesContacts• Hotline• Service• Preventive controls• Spare parts• Technical support• System service• Training